Returns Policy
We accept returns for non-custom, non-made-to-order items within 30 days of delivery.
To request a return, please contact us as soon as possible and email your order number and reason for return to:
support@topkinbronze.com
Return addresses (for authorized returns only):
1. United States: 41 Estling Lake Road, Denville, NJ 07834, USA
2. Europe:Lungo Dora Firenze 25/A, 10152 Torino (TO), Italy
3. UK: Flat 3 41 Penn Hill Avenue BH149LY Poole, Dorset
Returned items must be unused, in original condition, and packed with the original packaging.
Important Notice for Custom Orders
Customized or made-to-order items are final sale and may not be eligible for return,
unless the item is defective or arrives damaged.
Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery with clear photos or videos.
Once verified, we will offer an appropriate solution, such as repair, replacement, or refund.
Refund Processing
Approved refunds will be processed within 3–7 business days after we receive and inspect the returned item.（Please note that banks may take additional time to post the refund.）
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