Shipping Policy | Toperkin Bronze

At Toperkin Bronze, every sculpture is carefully inspected and professionally packed before shipment. Whether you purchase a collectible tabletop sculpture or a large custom artwork, we are committed to delivering it safely to your door. 

Order Processing

Most in-stock sculptures are processed within 1–3 business days after payment is confirmed.

For made-to-order or custom sculptures, production time varies depending on the design and size. The estimated production time will be confirmed before your order is placed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.


Shipping Destinations

We offer worldwide shipping to most countries and regions, including:

  • United States
  • Canada
  • Australia
  • New Zealand
  • European Union
  • Middle East
  • Asia

If your country is not listed during checkout, please contact us before placing your order.


Shipping Methods

Shipping methods vary depending on the size and weight of your sculpture.

Small Sculptures

Most tabletop sculptures are shipped by international express services such as DHL, UPS, FedEx, or other reliable logistics partners.

Estimated delivery: 5–10 business days

Large Sculptures & Fountains

Large sculptures are professionally packed in reinforced wooden crates and shipped by air freight or sea freight depending on the destination and project requirements.

Delivery time varies by country and shipping method. Our team will provide an estimated delivery schedule before shipment.

Shipping Cost

We offer Free Worldwide Shipping on most products.If additional freight charges apply due to oversized dimensions or remote delivery locations, we will contact you before processing your order.

Customs Duties & Taxes 

Orders may be subject to customs duties, VAT, GST, or import taxes depending on your country's regulations. These charges are determined by your local customs authorities and are the responsibility of the buyer unless otherwise agreed.

Order Tracking

Tracking information will be emailed once your order has been dispatched. Depending on the carrier, tracking updates may take 24–48 hours to appear.

Packaging

Every sculpture is professionally protected using multiple layers of packaging materials. Large sculptures are packed in export-grade wooden crates to ensure safe international transportation.

Damaged or Lost Shipments

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of:

  • The outer packaging
  • The damaged sculpture
  • The shipping label

We will arrange a replacement, repair, or appropriate compensation after reviewing the case. If a shipment is confirmed lost by the carrier, we will resend the order or issue a full refund.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. If you need to update your address, contact us as soon as possible. Address changes cannot be guaranteed once the order has entered production or has been shipped.

Questions?

If you have any questions about shipping, please contact us.
Email: service@toperkinbronze.com
We usually respond within one business day.