Shipping policy

Welcome to toperkins.com! The terms “we”, “us” and “our” refer to Topkin International Enterprises Co., Limited, the owner and operator of this website. Toperkin is our registered trademark and brand under which our products are designed, manufactured, and sold.

Processing time

Orders are typically processed within **1–3 business days** (excluding weekends and holidays)

Shipping locations

Some items ship from our **U.S. fulfillment location**; other items ship from our production/fulfillment partners in **China**, depending on the product and stock availability

Estimated delivery times

**United States (U.S. fulfillment):** 5–7 business days

**International (China fulfillment):** 20-30 business days

Delivery times are estimates and may vary due to carrier delays, customs, or peak seasons.

Customs, duties & taxes

International orders may be subject to customs duties/taxes depending on your country’s regulations. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Shipping confirmation

You will receive a shipping confirmation email with tracking information once your order ships

Damaged packages

If your item arrives damaged, please contact us within **48 hours** of delivery with photos/videos of the packaging and the item. We will assist with replacement or refund as applicable.